Hello; Allow me to welcome you to the HP forums! There is not a single 'Recovery Disk' for HP PCs; instead, there is a set of disks known as HP Recovery Media. HP Recovery Media is a set of DVDs and a CD, or USB stick, that will erase the hard drive (removing all data, settings, and applications, reinstall the original OS, drivers, and some HP Utilities. In some cases, you may be able to order a USB stick instead of disks. You have to order these from HP; they can not be downloaded. You can look online for Recovery Media starting with the linked paged: Once there, input your Product name or number.

On your Software and Drivers Download page, select your Operating System and and Version. Click 'Update'. If HP Recovery Media is available for your machine, down near the bottom of the page, you will see an entry for Order Recovery Media-CD/DVD/USB. Epson Lq Series 1(136 Driver Windows 7 Download.

My hard drive has stopped working and I didn't make a recovery disk. I have the Windows product key on the base of the unit. Is there any way in - 6369015. My computer Crashed and there is no other way to fix it without using a recovery disc. My warranty expired and i tried emailing hp but there email chat is down. And plus they dont even support my model.

Click the '+' symbol to expand that entry and click on Order Media for details. Or, if you prefer, you can do the same by contacting HP Customer Service: If you live in the US or Canada, contact information is on this page: If you live elsewhere, contact information is on this page: NOTE: After you get through, stay on the line until you are finally able to talk to some one -- it can take a while! If you have trouble finding a phone number, then try: 1 (800) 474-6836 If HP no longer provides Recovery Media for your model, a couple of other sites you can check are: and Before using the media, read through this: Good Luck.

Try this location and see if you can find one for your computer If you computer is a laptop the recovery is probably on the hard drive. Check with the HP website to see how you access it. You don’t say what version of Windows you are running but you could backup your data and do a clean installation of Windows 10 if that’s what you are running. You can download Windows.iso files from Microsoft. If you can’t boot your computer you can backup your data using a Ubuntu disk to boot your computer. More information to start with would help you get help faster.

What type and model of computer plus what version of Windows you are running and what problems are you having, is the computer bootable or not etc. You might not be able to do that because most of the OEMs (like HP are douchy and want to charge you for a disk). You can try to get one by claiming that they are supposed to provide media for the OS (they provide it on the HDD which is BS). They are obligated to provide one and, if you are crabby enough, you can probably get them to send you one for free.

But don’t bother. The good news is that you don’t need one. You can download both Windows 7 and Windows 10 installation media from Microsoft and get the drivers from for your machine. This is much better because that image will not be loaded with OEM crapware and bloatware and McAfee AV (one of the worst AVs around).

Only way to download recovery disk for HP is at and go through their prompts. Most of HP recovery disks are at a cost to get. Usually about 40.00 US, but getting them can be pain in the butt if they have them. Now the other way if you just want to recover your OS is to go to Microsoft and download the ISO for your Windows version usually only Windows 7 or Windows 10. They key is either on the laptop outside or if your laptop has UEFI bios it will be stored in the bios.

If you have Windows 10 the install will take the HP key right out of the BIOS and you need to install and activate the Windows at the end. Then download the drivers off HP support Website and should be ready to go afterwards. Software Camera Hp G42 on this page. Hope this helps and you get what you need.